Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Size: 478.7 KB License: Shareware Price: $8.99 Keywords: Customer Chat - Customer Service - Customer Service Software - Live Assistance - Live Chat - Live Help - Live Support Chat Software - Online Chat Live Chat Software - Sales Chat - Support Chat
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Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's. Invite visitors to chat with your or guide them without chatting also. Keep records of visitor activity on your web site. Very good tool for web site increase sales and provide best customer service.
Size: 9.3 MB License: Shareware Price: $99 Keywords: Appointment - Calendar - Call Center - Contract - Crm - Crm Software - Customer - Customer Request - Customer Service - Customer Service And SupportĪdd live chat on your web site watch visitors on your web site in real time and chat with them. The steps required for a successfull use of the. visit to a bank, appointment with a new client.The appointments are displayed by technician. The appointments that can be scheduled are not strictly technical, but of a wider nature. An Outlook like calendar helps all the scheduling. Customer requests may be serviced via phone, using the help desk, or by thechnicians. This software manages the customer requsets, based on a contract base or not. Size: 14.3 MB License: Shareware Price: $199 Keywords: Call Center - Call Logging - Crm - Customer Relationship Managements - Ecrm - Help Desk - Helpdesk - Incidents - Instant Messaging - Newsletterįor Easy Customer Service and Support.
If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. The tickets have owners, types and workflow statuses. A ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
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